Add a new branch
How to create a new branch and link it to your facility from the admin panel.
This article walks you through adding a new branch from the "إدارة الفروع" (Manage Branches) page. The admin panel interface is in Arabic — button labels are quoted below with an English translation.
Before you start
- Your account must have the Super Admin role — only Super Admin can actually save a new branch.
Steps
- 1From the sidebar, choose "الفروع" (Branches) to open "إدارة الفروع" (Manage Branches).
- 2In the "إضافة فرع" (Add Branch) card on the left, fill in: "اسم الفرع" (Branch name), "المدينة" (City), "العنوان" (Address), "رقم الهاتف" (Phone number).
- 3Keep "نشط" (Active) checked if the branch should work immediately (checked by default).
- 4Click "إضافة الفرع" (Add Branch).
How to verify
Confirm the new branch appears in "قائمة الفروع" (Branch list), and that it can be selected when creating a new user or customer subscription.
Common errors
Problem
Clicking "إضافة الفرع" does nothing, or shows "ممنوع" (Forbidden).
Solution
Confirm your account has the Super Admin role — only Super Admin can create or edit branches, even though an Admin account can view the page.
Problem
"اسم الفرع مطلوب" (Branch name is required) appears on save.
Solution
Enter a name in the "اسم الفرع" (Branch name) field before clicking "إضافة الفرع".
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